Shipping policy

Last updated: August 19, 2026

Thank you for shopping with LuxGold. This Shipping Policy explains how shipping works for orders placed through our online store.

Free standard shipping

LuxGold currently offers free standard shipping to destinations that are available at checkout. Shipping availability is determined by the delivery address entered during checkout. If shipping is not available to a destination, a shipping option will not be offered for that address.

Order processing and fulfillment

Processing and fulfillment times can vary depending on the product and fulfillment location. Once tracking information becomes available, it may be provided with your shipping confirmation or order updates.

Delivery times

Delivery times vary by destination, carrier, fulfillment location, customs processing, and local delivery conditions. Any delivery estimate shown at checkout, in order updates, or in tracking information is an estimate and is not a guaranteed delivery date.

Multiple packages

Orders containing multiple items may be shipped separately when fulfillment requires it. In that case, you may receive more than one package or tracking update for the same order.

Shipping address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We will try to help, but address changes cannot be guaranteed once an order has entered processing or fulfillment.

Customs, duties and local charges

International orders may be subject to customs procedures, import duties, taxes, or other local charges depending on the destination. Any such charges that are not collected at checkout may be payable by the customer according to the rules of the destination country.

Delays or delivery issues

Carrier delays, customs processing, severe weather, holidays, or other circumstances outside normal fulfillment operations can affect delivery times. If your tracking shows an unusual delay or you believe your package may be lost, please contact us so we can review the available order and tracking information.

Contact

If you have questions about shipping or an existing order, contact us at ildikoflender11@gmail.com.